Discover & Capital One Emerge as Leaders in Mobile Apps for Cards & Banking

When it comes to mobile apps Capital One ranked highest in the retail bank category while Discover ranked highest in overall satisfaction in the credit card category. According to the “J.D. Power 2017 U.S. Banking App and U.S. Credit Card App Satisfaction Studies”: • Ease of use/navigation is the most heavily weighted driver of satisfaction among…

Soaring Online Fraud Impacts Company’s Revenue, Loyalty, and Reputation

Six out of 10 survey respondents (including 55% with a CFO title) had seen both the number and dollar amount of credit card chargebacks increase since the introduction of EMV chip cards. Furthermore, 64% of those surveyed (including 62% of CFO-titled respondents) measured increases in both the number and dollar amount of credit card chargebacks…

Fraud and Risk Scoring Tool Melds With Artificial Intelligence Machine Learning

A new machine learning fraud score helps prevent fraud while reducing false-positives and improving customer experience. TSYS has teamed with Featurespace to launch TSYS Foresight Score with Featurespace. Foresight Score is a fraud and risk scoring tool that allows software to learn over time without being explicitly programmed — to bolster an issuer’s ability to…

GasBuddy App Brings 65MM Downloads to Fleet Card King WEX for B2B2C Payments

GasBuddy, the only smartphone app connecting 65 million drivers with their Perfect Pit Stop, as buddied with corporate payment solutions provider, WEX. The partnership will focus on innovations that bring added convenience and savings to the more than 200 million driving consumers in the United States that fill up at retail gasoline stations, and represents…